Shipping & Returns Policy
Last Updated: December 2, 2024
Please ensure that you have read and fully understood the terms and conditions laid out prior to purchasing any products from Outliers, Inc. The terms “Outliers”, “we”, “Stasis”, “us” and “our” refer to Outliers, Inc., and its affiliates and subsidiaries. By using https://takestasis.com (the “Site”) and placing an order, indicates you have accepted these online purchase, delivery and returns terms and conditions below, our Privacy Policy, and our Terms of Service which governs this Shipping and Returns Policy.
ONLINE PURCHASE TERMS & CONDITIONS
REFUND POLICY
If for any reason you are not 100% satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product, including shipping.
Refunds apply to your first order only. For all subsequent shipments, you may reschedule, skip, or cancel at any time in your Stasis Account.
If you have issues with subsequent orders, simply contact the Support Team at hello@takestasis.com, tell us what happened, and we’ll see what we can do to help.
CANCELING YOUR SUBSCRIPTION
You can cancel your subscription at any time in your Stasis Account or if you need assistance you can contact our team at hello@takestasis.com.
PAUSING YOUR SUBSCRIPTION
We can't pause a subscription in perpetuity, but you can reschedule your next order to any date in the future. You can manage your subscription and delivery schedule by logging into your Stasis Account.
DELIVERY
SHIPMENTS
We do not accept any liability whatsoever for delayed delivery caused by any third parties. This includes delivery address mistakes, it is the buyer's responsibility to ensure the correct delivery details are present at the time of purchasing the goods. We can not take any responsibility for delayed orders to other countries outside the US due to individual custom regulations. Please check with your country’s customs office regarding the import of the products you wish to order. As the buyer, you are responsible for any import restrictions, prohibited import items, taxes, tariffs, fees and other duties. You are responsible for complying with international, national or local laws regulating the importation of products that you may purchase. If an order is refused delivery by customs due to unauthorized ingredients or contents, Take Stasis is not responsible for any losses or costs incurred by you, the customer. You are solely responsible for any taxes, duties, levies, fees and/or any other expenses related to importing the products you order. If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. By ordering you agree to these terms.
By clicking the accept button you acknowledge that you have read, understood and agree to be bound by this Purchase, Delivery and Returns Policy and all other applicable Stasis policies, which are available at https://takestasis.com/.
PAYMENT PROCESSORS
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses or does not for any reason, authorize payment to us, whether in advance or subsequent to a payment, or alerts us to a ‘warning that this transaction has been identified as potentially high risk’, we will not be liable for any delay or non-delivery.
LET'S CONNECT!
Need some help? We’re here Monday through Friday from 10 AM to 5 PM Eastern Time. Send us an email at hello@takestasis.com and our support team will assist with any questions or concerns you may have!
