Return Policy

Canceling a Subscription

You can adjust the cadence of a delivery, skip a shipment, or cancel your subscription at any time: reach out to our team for assistance at

Return Policy - 30 Day Money Back Guarantee

If you are not happy with your product, reach out to us so we can make recommendations and adjustments! We are here to help you feel your best, and are committed to helping your achieve your goals while still feeling great.

Three steps for a refund (first orders)

  1. Email us at with your order number and the email associated with your account, asking to return your product.
  2. We will send you a pre-paid shipping label which you can use to return any remaining product in their original packaging to: Stasis Returns 902 Broadway, 6th Floor New York, NY 10010
  3. Ensure your return shipment is postmarked within 30 days of the original delivery.

Once your return arrives at our office, we will process a refund to the original method of payment and send an email confirmation.

Please note: We can only refund one month’s supply per customer, to the payment method on file. To qualify, you must have purchased Stasis directly from and ship back the product. We are proud to offer free shipping on your order, but return shipping is not included at this time!

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