Return Policy

Canceling a Subscription

You can adjust the cadence of a delivery, skip a shipment, or cancel your subscription at any time: reach out to our team for assistance at

Return Policy - 30 Day Money Back Guarantee

If you are not happy with your product, reach out to us so we can make recommendations and adjustments! We are here to help you feel your best, and are committed to helping you achieve your goals while still feeling great.

Two steps for a refund (first orders)

  1. Email us at with your order number and the email associated with your purchase, asking to return your order per our 30 day money back guarantee.
  2. A member of our support team will process a full refund and collect any feedback you have on your experience!

Once the refund is processed, it will take 3-5 business days to reflect back onto your original payment method.

There is nothing more you need to do! If you have any remaining product, feel free to pass it along to a friend who may benefit from Stasis!

Please note: We can only refund one month’s supply per customer, to the payment method on file. To qualify, you must have purchased Stasis directly from and ship back the product.

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Need some help? We’re here daily, from 10am-6pm Eastern Time. Send us an email to and our support team will assist with any questions or concerns you may have!